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The establishment of the Worldwide Consumers’ Association, is to awaken consumers’ right and awareness, enhancing consumers’ self-protection capability, being consumers’ reference guidelines, handling complaints, reducing or limiting consumers’ losses from unfair treatment, taking actions on malfeasance companies, etc.

The WCA plays a role in consumer disputes arbitration and assists local governments in promoting legal constitution to protect the rights and interests of consumers’.

For this reason, we are always cautious and conscientious, and we had made remarkable achievements in the past in several countries. However, we should better recognize that currently the inferior and counterfeited products are still overflown in the markets.

With the rapid development of the world’s economy and the improvement of people’s living standards, consumers’ experiences and knowledge of self-protection is gradually increasing, and consumers’ are demanding a greater consumer protection environment. Therefore, Worldwide Consumers’ Association plays a more pivot role in the world.

The National Consumer Action Council (MTPN) was established on April 21, 2016 under the Societies Act 1966 and the Societies Regulations 1984. MTPN is a body that is legally registered as a society under Section 7 of the Societies Act 1966 with registration number PPM-009-10-21042016.

The Council pursues the agenda of reforms of consumer and trade policies and laws by reviewing, researching, and discussing as time goes by and economic activity of the country, defending and representing the interests of consumers and traders in a comprehensive complaint on a variety of important trade and consumer issues at the state ministry, level the state government, the media and the whole community directly.

Council administration chaired by the Chairman of the Council, Honorary Members, Council Members, Board and Board Members at the national and state-level comprising community of researchers, researchers, educators and relevant professionals dedicated to enhancing the well-being and interests of consumers as well as dedicated to advancing the interests of low-income traders and consumers as a whole.